Why the client needed our help
Our client, a large collection agency, needed our assistance recovering outstanding accommodation charges on behalf of a customer.
How we helped
This was a small debt recovery claim, worth under £10,000 and therefore eligible for resolution via the small claims court. As a result of the defendant’s behaviour during the course of the case, we recommended the preparation of a statement of costs in readiness for the hearing in an attempt to recover some costs for our client.
The outcome
We were successful with our client’s claim at trial – the debtor’s counterclaim was rejected and the judge ordered that our client be repaid in full, together with interest and a significant amount of costs.
As credit and collection professionals ourselves, we have to be pretty discerning about the lawyers we retain so it speaks volumes that Francis Wilks & Jones have been our retained solicitors for many years now. Thoroughly professional, the firm has a wide knowledge and experience of the legalities of the debt recovery scene. Sound advice is always available and provides crucial support with some of the more difficult decisions that we have to make.
The Credit Protection Association
