Who We Are
We are FWJ Legal Limited, registered in England and Wales (Company No. 08582930), authorised and regulated by the Solicitors Regulation Authority (SRA Nos. 599151 and 643637). We are registered with the Information Commissioner’s Office as a fee-paying controller (Registration No. ZA051623). For the purposes of UK GDPR and the Data Protection Act 2018, we are the data controller for personal data collected via this website.
What Personal Information We Collect
You are not required to provide personal information to use our website. However, you may choose to provide details such as your name, email address, phone number, or other contact information through forms (e.g., Debt Upload, Callback Request, Enquiry). If you provide information about another person, you must have authority to do so. We do not use automated decision-making or profiling.
Legal Basis for Processing
We process your personal data on the following bases: to communicate with you and respond to enquiries; to perform a contract or provide legal services; to comply with legal and regulatory obligations; for legitimate business purposes, including marketing (subject to your rights); and for the establishment, exercise, or defence of legal claims.
Marketing
We may contact you about services, events, or updates we believe may interest you, using non-sensitive data (e.g., name, email, job title). You can opt out at any time by clicking ‘unsubscribe’ in our emails or emailing preferences@fwj.co.uk. We will never sell or share your data for marketing purposes.
Cookies and Analytics
Our website uses cookies and analytics tools to improve functionality and user experience. For details, please see our Cookie Policy.
Retention
Personal data submitted via online forms will be erased or anonymised after 180 days. Data collected via analytics tools will be erased after one year. Other data will be retained in line with our Data Retention Policy, available on request.
Sharing Your Data
We may share your data with professional advisers, auditors, IT and website service providers, and third-party suppliers providing support services. All third parties are required to keep your data secure and use it only for agreed purposes. We do not sell or rent your data.
International Transfers
We will not transfer your personal information to locations outside the European Economic Area
Security
We use technical and organisational measures to protect your data, including Cyber Essentials accreditation. However, transmission over the internet is at your own risk.
Your Rights
The European Union’s General Data Protection Regulation (GDPR), the UK GDPR, the DPA 2018 and other applicable data protection laws, provide certain rights for data subjects. You are entitled to request details of the information we hold about you and how we process it. A request for access to your personal data means you are entitled to a copy of the data we hold on you – such as your name, address, contact details, date-of-birth, information regarding your health etc.- but it does not mean you are entitled to the documents that contain this data. You may also have a right to have the information rectified or deleted, to restrict our processing of it, to stop unauthorised transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organisation.
To exercise these rights or raise a concern, contact privacy@fwj.co.uk or call 020 7841 0390. You may also complain to the Information Commissioner’s Office at www.ico.org.uk.
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you and the relevant authorities in accordance with legal requirements.
Explanatory note: this Privacy Notice is in place to inform you, in line with our general obligations and, in particular, in line with Article 13 of the UK GDPR, of the processing by us of your personal data. It is not a contractual document, so we don’t ask you to agree to it.
Note: where we are offering services to individuals in the European Union we will also be subject to the GDPR, and not just the UK GDPR. In such instances you may also have the right to make a complaint to another GDPR supervisory authority.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
