Gambling Commission Complaints

1. Do you have a complaint against a book makers?

When considering the question, Do You Have a Compliant Against a Bookmakers?, it is important to understand precisely what the complaint it and how best to deal with it.  At Francis Wilks & Jones, we can assist you with a complaint against a bookmaker.

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2. Do you have a complaint against a casino?

So, what can you do if you have a complaint against a Casino – in short there are a variety of options you can choose from.  We are experts are both dealing with gambling disputes, for example where gambling companies retain a player’s money or when a player wishes to make a regulatory related complaint to the Gambling Commission.  Here at Francis Wilks & Jones, our expert solicitors in gaming related issues have you covered.

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3. What can you do if a casino refuses to pay you out?

In circumstances where a casino refuses to pay you out, you can, among other things, issue a claim against the casino, negotiate the payment of your winnings in full or, if there are sufficient grounds, make a regulatory complaint to the Gambling Commission.  We can assist in all of the above, trust us at Francis Wilks & Jones to assist you further.

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4. What can you do if the casino refuses to pay out the jackpot?

When casinos refuse to pay out jackpots to their customers we must look at the casinos reasoning why.  Here at Francis Wilks & Jones we have over 75 years of combined gambling claims experience, handling litigation is what we do best and recovering your unpaid winnings, whether it is the jackpot or not, is our aim.

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5. What can you do if an online casino refuses to pay you?

We are frequently asked “what can you do if an online casino refuses to pay you”.  The truth is there are many possible options to recover your winnings from an online casino if there are withholding payment. We are experts at exerting pressure on gaming companies to justify their actions in situations where they retain players money as well as advising on with any regulatory breaches a gambling company / online casino has committed. These are just some of the very many areas we can assist you with.

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6. Do you want to complain about an online casino?

Have you taken the decision to complain about an online casino?  Here at Francis Wilks & Jones we are often questioned about how to make a complaint about an online casino and where to address such a complaint about an online casino to.  As online casino dispute experts, we often deal with online gambling and betting disputes, for example where gambling companies retain a player’s money or when a gamer needs to make a regulatory related complaint to the Gambling Commission.  Whatever the issue, our expert gambling team has you covered.

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